In light of today’s news that WOW Air have ceased all operations Icelandair have announced discounted fares to assist travellers stranded by the situation.
See Also: WOW Air ceases operations
So-called ‘rescue fares’ are reduced flights to provide assistance to get people home in times of need. The collapse of an airline is a not so common, but important reason for having rescue fares.
Icelandair has stepped in with reduced rates to all customers inconvenienced by the WOW Air situation. They are also flying stranded WOW Air employees home free of charge.
If you are a passenger stranded because of the WOW Air cancellations you are encouraged to visit www.icelandair.com/getmehome or send an email to firstname.lastname@example.org
You will need a digital copy of your WOW Air flight ticket and the relevant information involved with your final destination.
It’s important to note that Icelandair does not fly to all the locations that WOW Air did. They will aim to get passengers as close to their final destinations as possible.
EasyJet, Wizz Air and Norwegian Air, are also offering rescue fare deals.
The details for each airline’s rescue deals are below. For all of these airlines, you will need to provide proof that you had purchased a now cancelled flight with WOW Air.
Rescue fee: 110GBP/17000ISK (include hold bag)
Routes: LTN KEF, LGW KEF
Travelling on or before April 14 2019
Ticket must be issued before April 7, 2019.
To Book: contact Easy Jet customer services by phone +44 (0) 330 365 5030
Rescue Fee: 25% off current economy rates.
Between London/LGW and Boston/BOS
Between London/LGW and New York/JFK
Between Paris/CDG and Boston/BOS
Between Paris/CDG and New York/JFK
Between Copenhagen/CPH and New York/JFK
Between Amsterdam/AMS and New York/JFK
For travel until April 8, 2019.
To Book: visit www.norwegian.com
Rescue Fee: between EUR 79.99 and EUR 99.99 – depending on route.
Routes: London (Luton) and Warsaw.
For travel until May 10, 2019
To Book: visit https://wizzair.com/#/rescue customers must make their booking through this webpage before April 7 2019.
Wizz Air also has more the 525,000 seats on sale on its 10 Reykjavík routes to 6 countries in 2019.
Travellers can visit the below sites for up to date information.
– Icelandic Transport Authority: www.samgongustofa.is / www.icetra.is
– Keflavik Airport: www.isavia.is/en
– WOW AIR: www.wowair.com
– Posted at all relevant airports
General information about passenger rights can be found atwww.icetra.is